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  Tuesday, 28 May 2019
  11 Replies
  5.5K Visits
I have the same problem on a couple of sites whilst trying to update JCE.

When I tried to update it says: Error updating package.

Now the joomla back end shows an error message: Class 'WFApplication' not found

If I try and install manually it says: Joomla\Filesystem\File::delete: Failed deleting inaccessible file editor_plugin.js

Other plug ins updated correctly and permissions are set to 755 / 644. I've also checked the ownership is correct.

Any ideas?
more than a month ago
·
#100065
Which version do you currently have installed?

Just because you're not paranoid doesn't mean everybody isn't out to get you.

more than a month ago
·
#100066
For the one I mentioned in my post it's 2.6.35.

There are also two others that use 2.6.38 that return a server error after attempting to update.
more than a month ago
·
#100067
Also a fourth that uses 2.6.8 that doesn't show up in the update lists and outputs the following error on the JCE component page:

Warning: require_once(/xxx/public_html/administrator/includes/toolbar.php): failed to open stream: No such file or directory in /home/http://24544-79900.cloudwaysapps.com/xcahhvtczs/public_html/administrator/components/com_jce/controller.php on line 131

Fatal error: require_once(): Failed opening required '/xxx/public_html/administrator/includes/toolbar.php' (include_path='/home/http://24544-79900.cloudwaysapps.com/xcahhvtczs/public_html/plugins/system/shlib/shl_packages//ZendFramework-1.11.7-minimal/library:.:/usr/share/php:/usr/share/pear') in /home/http://24544-79900.cloudwaysapps.com/xcahhvtczs/public_html/administrator/components/com_jce/controller.php on line 131
more than a month ago
·
#100068
JCE 2.7.13 attempts to clean up old files after install when upgrading from 2.6.x.

Are you able to uninstall the 26.38 package before installing JCE 2.7.13?

Just because you're not paranoid doesn't mean everybody isn't out to get you.

more than a month ago
·
#100069
I get an error message when trying to uninstall JCE:

Joomla\Filesystem\File::delete: Failed deleting inaccessible file mediajce.xml
more than a month ago
·
#100070
There do appear to be permissions issues on your site, as you can see the uninstall / deletion is being done by the Joomla API, which is unable to remove some files and therefore stopping the process.

Just because you're not paranoid doesn't mean everybody isn't out to get you.

more than a month ago
·
#100071
Would manually deleting the folders and reinstalling fix this or does it need to be done via the joomla installer?

Have tried with both 775/664 and 755/644 but same issue.
more than a month ago
·
#100073
Just to update this. It's only the JCE plug in that I'm unable to uninstall - I just tried installing and then uninstalling another plug in and had no issues.
more than a month ago
·
#100074
It's only the JCE plug in that I'm unable to uninstall - I just tried installing and then uninstalling another plug in and had no issues.


The error Joomla is giving when it attempts to delete the files during the uninstall suggests a file ownership / permissions issue. This could occur when migrating the site.

Manually delete the following folders:

administrator/components/com_jce
components/com_jce
plugins/content/jce
plugins/editors/jce
plugins/extension/jce
plugins/fields/mediajce
plugins/installer/jce
plugins/quickicon/jce
plugins/system/jce
media/jce

Then install JCE Pro 2.7.13

Just because you're not paranoid doesn't mean everybody isn't out to get you.

more than a month ago
·
#100075
Yeah that works - thanks. It's weird though because I checked the owner of those folders and it was correct, as were the permissions. I've also not had any issues updating before (the sites were migrated but it was a good year or two ago).

One last issue is the site that is returning the following error - is the procedure the same or is this unrelated?

Warning: require_once(/xxx/public_html/administrator/includes/toolbar.php): failed to open stream: No such file or directory in /home/http://24544-79900.cloudwaysapps.com/xcahhvtczs/public_html/administrator/components/com_jce/controller.php on line 131

Fatal error: require_once(): Failed opening required '/xxx/public_html/administrator/includes/toolbar.php' (include_path='/home/http://24544-79900.cloudwaysapps.com/xcahhvtczs/public_html/plugins/system/shlib/shl_packages//ZendFramework-1.11.7-minimal/library:.:/usr/share/php:/usr/share/pear') in /home/http://24544-79900.cloudwaysapps.com/xcahhvtczs/public_html/administrator/components/com_jce/controller.php on line 131
more than a month ago
·
#100076
One last issue is the site that is returning the following error - is the procedure the same or is this unrelated?


A newer version of Joomla does not include the administrator/includes/toolbar.php file that this older version of JCE is attempting to load. You will need to upgrade JCE on this site.

Just because you're not paranoid doesn't mean everybody isn't out to get you.

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