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#100215 Need help with Upload JCE Pro 2.7.12

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Latest post by jdemoc on Thursday, 13 June 2019 16:18 BST

jdemoc
Good morning,

I have Joomla 3.x and JCE Pro 2.7.7 installed. Now I try to upload JCE Pro 2.7.12 via Paket Upload, it is not working, Request Timeout.
What am I doing wrong? It worked before.

Thanks for the help
Joe

Attachments

Ryan
Are you able to update via Extensions -> Update?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

jdemoc
Hi Ryan, what does that mean? Extensions -> Update? Where do I find that? Thanks

Ryan
See below:

https://cdn.joomlacontenteditor.net/tmp/100215-need-help-with-upload-jce-pro-2-7-12.gif

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

jdemoc
Hi Ryan, no, does not work.

Attachments

jdemoc
Okay, so the problem was the subscription key. I renewed it, now the update worked.
Case closed. Thanks