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#100730 Problem with source code editor in JCE Pro

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Latest post by [email protected] on Tuesday, 13 August 2019 18:06 BST

[email protected]
Hello,

I bought a few days ago JCE Pro for € 35,09.
I installed it in my Joomla website but I'm missing the Source Code Editor with the colour and indents for the html code.

Can you help me with this problem?

Thanks in advance for your support.

Kind regards,
Jac Puts

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I received the following answer from you`by email:

Hi Jac,

Please ensure the “Source Code Tab” is checked in Editor Profiles -> Features & Layout.


Please post further support questions in the Support Forum - https://www.joomlacontenteditor.net/support/forum/index

Thank you,

Ryan Demmer


I sent you the following mail:

Hi Ryan,

I see only the first 4 options beneath Additional Features.
So I'm missing the 5th option, Source Code Tab.
Can you tell me what I can do about that?

Thanks in advance for your support.

Kind regards,
Jac

Ryan
It sounds like you still have JCE Core installed.

You need to download and install JCE Pro - https://www.joomlacontenteditor.net/downloads/editor/pro/latest - then check the Source Code option, and add any other Pro buttons you require.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

[email protected]
That is what I did.
I downloaded the JCE Pro 2.7.15 (pkg_jce_pro_2715) and installed it over my previous JCE.

Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Ryan
You do not have JCE Pro 2.7.15 installed on your site, and I was unable to do so as the PHP upload_max_filesize value on your server is set too low (3Mb or more is required), see the Joomla error below.

Please contact your host about this. After this issue is addressed, you will be able to install JCE Pro 2.7.15

https://cdn.joomlacontenteditor.net/tmp/100730-problem-with-source-code-editor-in-jce-pro.png

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

[email protected]
Problem is solved, php parameters are enlarged and I was able to install JCE 2.7.15 without problems.
And I see now the colors and indents in the code editor.

Many thanks for your support