You need to be logged in to post in the forum - Log In
An active JCE Pro Subscription is required to post in the forum - Buy a Subscription
- Support
- Forum
- JCE Editor
- Upgrade issue
Support is currently Offline
Official support hours:
Monday To Friday
From 09:00 To 17:00 Europe/London (BST)
From 09:00 To 17:00 Europe/London (BST)
Please post your question in the Forum and we will get back to you as soon as we can.
Upgrade issue
Hi i have ZOO on my website and i was encouraged to upgrade to JCE editor pro which i did. I installed the package and went back into ZOO to edit a blog i was working on and nothing has changed. My global config says JCE is my default editor so im not sure whats happened. I found a support sheet saying i had to drag the new pro buttons in manually which i did but the editor in zoo looks exactly as it did before i paid for the upgrade? can anyone help?
more than a month ago
·
#101104
Also if i go to add a new article it is still the same jce editor and the only thing that changed is i dont get the ad asking me to upgrade anymore?
I found a support sheet saying i had to drag the new pro buttons in manually which i did but the editor in zoo looks exactly as it did before i paid for the upgrade? can anyone help?
I assume you are referring to this article? - https://www.joomlacontenteditor.net/support/faq/editor/pro-buttons-missing-after-upgrade
How many editor profiles do you have enabled?
Just because you're not paranoid doesn't mean everybody isn't out to get you.
more than a month ago
·
#101106
Hi Ryan,
Yes that is the one. so i went to my default profile which is the only one i have enabled (it says its the default profile for all users) and dragged everything up but that didn't change anything.
Yes that is the one. so i went to my default profile which is the only one i have enabled (it says its the default profile for all users) and dragged everything up but that didn't change anything.
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login
Just because you're not paranoid doesn't mean everybody isn't out to get you.
- Page :
- 1
There are no replies made for this post yet.
Be one of the first to reply to this post!
Be one of the first to reply to this post!