I just moved 23 websites from one Bitnami.com Linux stack to another one on AWS, and now updating JCE Pro is not working correctly. If I click Update in the Manage section, the extension installs (pkg_jce_pro_286.zip), but after installation, it is still listed in the Update section as needing to be updated. In addition, the JCE menu option under Components disappears. If I go to the Control Panel, I can navigate my way back to the component, but this should not be happening!

I use JCE Pro on ALL these sites, so I am very concerned that things are going to get worse. Here is the information from one instance with this problem:

Setting Value

PHP Built On Linux 4.9.0-11-amd64 #1 SMP Debian 4.9.189-3+deb9u2 (2019-11-11) x86_64
Database Type mysql
Database Version 8.0.18
Database Collation utf8mb4_general_ci
Database Connection Collation utf8mb4_0900_ai_ci
PHP Version 7.3.14
Web Server Apache
WebServer to PHP Interface fpm-fcgi
Joomla! Version Joomla! 3.9.15 Stable [ Amani ] 27-January-2020 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

Do you see anything that could be causing this instability?

Please advise, and thank you!

I just tried your 2.8.7beta, and while it installs, the menu option is still gone, and the 2.8.6 is still listed in the Update section.

I am pleased to report that after quite a bit of work, the folks who supply the Linux stack and I figured out that something went wrong when using PHPMyAdmin to transfer the database files from the old server to the new server. I used the manual msqldump command and was able to successfully transfer the data. Now everything is functioning correctly, including your Joomla Content Editor Pro.

Sorry for the churn; it took a heck of a long time to move 19 websites, all of which use your editor.

Toolie