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#104315 Style Dropdown Stopped working

Posted in ‘Editor’
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Latest post by Ryan on Thursday, 14 May 2020 19:31 BST

rusasadmins
After the install for JCE 2.8.11 the style drop down stopped working on SOME of our sites.

When I installed the fix, for JCE 2.8.12 it still doesn't work.

I was able to get it to work...
1. turn on DEBUGGER
2. style dropdown worked again
3. turn off DEBUGGER
4. style dropdown stopped working

Any ideas?

thanks,
Laura

Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

rusasadmins
I'm sorry, we can't give you a login...

I sent a note to you here...

Unfortunately we are a university and cannot send logins to outside parties. We manage around 130 Joomla websites here at Rutgers, The State University of NJ.

I can send you screen shots from any of the pages that you suggest.

The only pattern that I could find, was when I turned DEBUG on the drop down worked, when I turned DEBUG off it stopped working... so there must be some kind of conflict.

If I turn on a 'logger', is there some kind of debug log that I could send you that would help to see where the conflict is?

To make this more confusing this doesn't happen on all of our sites, just a handful, and they all use the same profiles, etc... same template, etc.

thanks
Laura

Ryan
I can send you screen shots from any of the pages that you suggest.


1. Please post a screenshot of the editor toolbar.

2. Do yhe other dropdown lists in the toolbar work, eg: Format, Font Family etc.

3. Does the editor content appear to be styled by your template stylesheet?

To make this more confusing this doesn't happen on all of our sites, just a handful, and they all use the same profiles, etc... same template, etc.


4. Does this particular site include any additional css in the template stylesheets?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.