You need to be logged in to post in the forum - Log In
An active JCE Pro Subscription is required to post in the forum - Buy a Subscription
- Support
- Forum
- JCE Editor
- updating JCE - it is trying to update Core over Pro
Support is currently Online
Official support hours:
Monday To Friday
From 09:00 To 17:00 Europe/London (BST)
From 09:00 To 17:00 Europe/London (BST)
I recently took over maintenance for a site, and on this site the one-click update for JCE is always failing - requiring me to download the latest and installing it manually. The message is this:
JCE Core cannot be installed over JCE Pro. Please install JCE Pro. To downgrade, please first uninstall JCE Pro.
I do have my update key installed.
I have been installing the JCE Pro version when I manually upgrade. Is there something I need to do to let the site's system know to upgrade with Pro instead of trying to upgrade with Core?
JCE Core cannot be installed over JCE Pro. Please install JCE Pro. To downgrade, please first uninstall JCE Pro.
I do have my update key installed.
I have been installing the JCE Pro version when I manually upgrade. Is there something I need to do to let the site's system know to upgrade with Pro instead of trying to upgrade with Core?
It looks like the site had a record of the JCE Core update url still stored, and was using that to retrieve the update package.
I fixed this on the site by going to Extensions -> Manage -> Update Sites, and clicking on the Rebuild button.
After that, Extensions -> Manage -> Update and installed the correct update pacakge.
I fixed this on the site by going to Extensions -> Manage -> Update Sites, and clicking on the Rebuild button.
After that, Extensions -> Manage -> Update and installed the correct update pacakge.
Just because you're not paranoid doesn't mean everybody isn't out to get you.
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login
Just because you're not paranoid doesn't mean everybody isn't out to get you.
- Page :
- 1
There are no replies made for this post yet.
Be one of the first to reply to this post!
Be one of the first to reply to this post!