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#108147 Image files not recognised

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Latest post by Ryan on Friday, 25 June 2021 11:29 BST

Friday, 25 June 2021 10:18 BST

printcom
Hi,
I installed the latest update (2.9.9) yesterday. I am no longer able to display any newly added images or to edit any existing ones (jpg). Is it just me or is this a bug that you are working on.
Cheers
Mark

Friday, 25 June 2021 10:24 BST

Ryan
I am no longer able to display any newly added images or to edit any existing ones (jpg)


Are you referring to display in the editor, or in an article in the front-end of your site?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Friday, 25 June 2021 10:38 BST

printcom
Hi Ryan,
Thanks for the quick reply. Articles already saved are displaying normally in the front end. The problem is adding new images or editing existing ones.
I have attached a few screen grabs.
Cheers
Mark

Attachments

Snap_Friday, 25 June 2021_10h30m25s_002_Articles Edit - Working Trials Info - Administration - Google Chrome.png
Edited by printcom on 2021-06-25 10:39 BST

Friday, 25 June 2021 10:41 BST

Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Friday, 25 June 2021 11:04 BST

Ryan
It would seem that browser Adblocking extensions I have installed in Firefox - Advlock Plus and UOrigin - are both blocking images in the Adverts folder on your site, but no other! Perhaps the same thing is happening to you?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Edited by Ryan on 2021-06-25 11:05 BST

Friday, 25 June 2021 11:24 BST

printcom
Hi Ryan,
Top marks for finding that one so quick! I've turned off the ad blocker in Chrome to no effect. I have created a new folder called "Classified" which appears to be a quick workaround. The good news is that I shouldn't need to edit anything in the adverts folder.
Is this glitch down to your update or do I need to look at my hosting provider - it is not unknown for them to "improve" things without them telling you.
Many thanks for your help
Cheers
Mark

Friday, 25 June 2021 11:29 BST

Ryan
Is this glitch down to your update or do I need to look at my hosting provider - it is not unknown for them to "improve" things without them telling you.


Nothing to do with the update, and it definately does look like a browser thing, as I have just been able to re-create the issue on the demo site, with an "Adverts" folder. Renaming the folder to "Averts" fixes the problem. Weird.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.