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#108235 images and videos in articles not more showed

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by Ryan on Tuesday, 06 July 2021 10:10 BST

giesse
please look at this published articles :
https://www.aviorama.travel/listedinozze/cristian-e-ecaterina
https://www.aviorama.travel/listedinozze/valerioebeatrice

at first one, there is an image inserted using "insert/modify image" button as usual
at second one, there is a video inserted using "insert/modify media" as usual.

I am able to see both image and video at backend, BUT NOT at front-end
Recently we changed hosting platform, which also implements fastcache server side. But I don't know if the problem stays there

Any tips, kindly ?

Best rgds

Ryan
I am able to see both image and video at backend, BUT NOT at front-end
Recently we changed hosting platform, which also implements fastcache server side. But I don't know if the problem stays there


If this is only happening in the front-end, that I would suggest that the issue may be with the cache. Try turning the caching off and see if that resolves the issue.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.