You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#108409 Cannot add images since JCE Pro 2.9.10 update

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by JimDee on Thursday, 05 August 2021 22:19 BST

Friday, 30 July 2021 19:35 BST

JimDee
We updated our site to JCE Pro 2.9.10 (running J! 3.9.28) and can no longer add images to articles. When we go to the Images tab of an article and select an image, the popup window has the following error:

An error has occurred.
0 Invalid controller: name='mediafield', format=''
(screengrab attached)

Does anyone know a fix for this? (We've temporarily switched editors, but would like to get everyone back on the JCE.)
Many thanks,
-Jim

Attachments

jcebug.JPG

Saturday, 31 July 2021 11:12 BST

Ryan
I'm not seeing this issue in my tests. Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 05 August 2021 16:02 BST

maakit
Same issue here.
Joomla 3.9.28
JCE 2.9.10

Going back to JCE 2.9.9 fixes it for this site.
Edited by maakit on 2021-08-05 16:22 BST

Thursday, 05 August 2021 20:06 BST

Ryan
Please try JCE Pro 2.9.11 RC3 - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 05 August 2021 22:19 BST

JimDee
@Ryan Yes, 2.9.11 rc3 seems to fix this issue on my site. Thanks! :-)