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#108416 Unable to edit profiles

Posted in ‘Editor’
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Latest post by dhphllps on Monday, 02 August 2021 14:37 BST

Sunday, 01 August 2021 22:55 BST

dhphllps
I am using J!4.0.0-rc5, PHP 8.08 and JCE 2.9.11 Beta 6 on a test site. When I choose Profiles and click on a profile title (https://mydomain.com/administrator/index.php?option=com_jce&view=profile&layout=edit&id=1) I get a blank screen. Earlier I was getting a 500 error, so I uninstalled 2.9.10, installed the 2.9.11 beta and re-entered my download key. That what changed it to getting the blank screen.

Any ideas?

Monday, 02 August 2021 11:01 BST

Ryan
A blank screen usually indicates a PHP error. If you set Error Reporting in the System -> Global Configuration to "Maximum", is an error displayed when you attempt to edit a profile?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Monday, 02 August 2021 13:41 BST

dhphllps
No error shows, but I was able to get it to run by increasing the php memory limit to 256M.

Monday, 02 August 2021 14:15 BST

Ryan
What was the memory limit values before you increased it?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Monday, 02 August 2021 14:16 BST

dhphllps
128M

Monday, 02 August 2021 14:25 BST

Ryan
Do you have the Debug System option enabled in the System -> Global Configuration?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Monday, 02 August 2021 14:26 BST

dhphllps
Yes. Is that eating up lots of memory?

Monday, 02 August 2021 14:27 BST

Ryan
Yes, in my tests it does. Without it, 32M is fine, but with it enabled, 128M+ is required for some reason.

JCE Editor Profiles are quite complex, with lots of fields, so the debug load must be quite high for this reason.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Monday, 02 August 2021 14:37 BST

dhphllps
Gotcha, thanks!!