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#108999 Forbidden to enter update key

Posted in ‘Editor’
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Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by peterdel on Thursday, 07 October 2021 13:02 BST

Wednesday, 06 October 2021 14:13 BST

peterdel
Hi,
Thanks for an excellent product which I have used for many years now.
I have made the move to Joomla 4 on a number of sites, but on one everything is working fine except I get
Forbidden
You don't have permission to access this resource.
when I try to save the update key under options. Is there something I need to enable somewhere?
Thanks
Peter

Wednesday, 06 October 2021 19:33 BST

Ryan
I have made the move to Joomla 4 on a number of sites, but on one everything is working fine except I get
Forbidden
You don't have permission to access this resource.
when I try to save the update key under options. Is there something I need to enable somewhere?


No, nothing extra needs to be done, but this sounds like something is blocking the submission and redirecting to a 403 Forbidden error.

Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 07 October 2021 09:45 BST

Ryan
I have installed the latest version of JCE Pro on your site, but I suspect this error is caused by an htaccess file rule, or some other restriction, on your site.

FYI - You can also add the update key in Update -> Update Sites, which I have done for you on your site.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Edited by Ryan on 2021-10-07 09:48 BST

Thursday, 07 October 2021 13:02 BST

peterdel
OK, thanks a lot.
Peter