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#109159 Adding files for download

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by Ryan on Saturday, 23 October 2021 11:11 BST

Tredoux
I am unable to insert a link in an article that would enable people to download a pdf file.
I can use the file browser to find the file and select it, but the Insert button does nothing. When I copy and paste the link from the file manager and insert it into the link dialog, it is apparently interpreted as an email address which is not correct.
JCE Pro is installed and up to date.

Please advise.


Ryan
I am unable to insert a link in an article that would enable people to download a pdf file.


Does this happen with all files, or just one with a particular name?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Tredoux
It happens with any file.
I have determined that the problem is specific to Firefox.
I am able to link the files when using Chrome.

Ryan
Can you reproduce this on the demo site? - https://demo.joomlacontenteditor.net (a pdf - 2017_Joomla_Brand_Manual.pdf - is available to test with).

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Tredoux
On the demo site I can do it, even in Firefox.

Ryan
Can you post a video (or a link to a video) of your process when you attempt to create the link in Firefox?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.