JCE MEdiaBox 2.1.2 problem on Android

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#109978 JCE MEdiaBox 2.1.2 problem on Android

Posted in ‘Mediabox’

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Latest post by Dumbo on Thursday, 08 September 2022 18:56 BST

Wednesday, 12 January 2022 05:06 GMT

Dimps1

Hi there. I have just installed JCE MediaBox 2.1.2 on Joomla 3.10.4, but the image popups don't work on an Android phone. They hang on the "waiting" circle going round and round. Suggestions?

Wednesday, 12 January 2022 09:56 GMT

Ryan

This is working fine in my tests with an Android device using the examples on the MediaBox site - https://www.joomlacontenteditor.net/products/jce-mediabox

Please post a link to an example popup.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 12 January 2022 11:35 GMT

Dimps1

Thank you for your prompt response. I have copied and pasted this code from your Single Image Popup example into one of my pages:


<p><a class="jcepopup" title="Nature::Flower" href="https://cdn.joomlacontenteditor.net/images/mediabox/flower.jpg" target="_blank" rel="noopener noreferrer" type="image/jpeg" data-mediabox="1" data-mediabox-group="image"><img src="https://cdn.joomlacontenteditor.net/images/mediabox/thumbnails/thumb_flower.jpg" alt="flower" /></a></p>

I'd be grateful if you could look at my page and let me know what I'm doing wrong. It works perfectly on other devices but not on an Android phone in Chrome: https://royalalfredmarina.com/community-classifieds-archives I am attaching a screenshot from the phone. Thank you.

Attachments

Wednesday, 12 January 2022 16:53 GMT

Ryan

Does your phone open popups on the MediaBox site? - https://www.joomlacontenteditor.net/products/jce-mediabox

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 12 January 2022 20:15 GMT

hardys

@Dimps1 The popup on your site opens without problem on my Anroid 12 phone with Chrome

Thursday, 13 January 2022 03:43 GMT

Dimps1

Hi Ryan & Hardys,

Thank you both for your replies. I have now tested the popups on Android phones using Chrome, Edge, Firefox and Opera. They work in every single browser except in Chrome on one of the phones tested - mine, unfortunately. So it seems that the issue is with one particular phone. Thank you both so much for your help with this issue and I am sorry to have wasted your time.