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  Wednesday, 12 January 2022
  10 Replies
  2.8K Visits
Hi there. I have just installed JCE MediaBox 2.1.2 on Joomla 3.10.4, but the image popups don't work on an Android phone. They hang on the "waiting" circle going round and round. Suggestions?
more than a month ago
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#109991
Accepted Answer
Hi Ryan & Hardys,

Thank you both for your replies. I have now tested the popups on Android phones using Chrome, Edge, Firefox and Opera. They work in every single browser except in Chrome on one of the phones tested - mine, unfortunately. So it seems that the issue is with one particular phone. Thank you both so much for your help with this issue and I am sorry to have wasted your time.
more than a month ago
·
#109980
This is working fine in my tests with an Android device using the examples on the MediaBox site - https://www.joomlacontenteditor.net/products/jce-mediabox

Please post a link to an example popup.

Just because you're not paranoid doesn't mean everybody isn't out to get you.

more than a month ago
·
#109983
Thank you for your prompt response. I have copied and pasted this code from your Single Image Popup example into one of my pages:


<p><a class="jcepopup" title="Nature::Flower" href="https://cdn.joomlacontenteditor.net/images/mediabox/flower.jpg" target="_blank" rel="noopener noreferrer" type="image/jpeg" data-mediabox="1" data-mediabox-group="image"><img src="/https://cdn.joomlacontenteditor.net/images/mediabox/thumbnails/thumb_flower.jpg" alt="flower" /></a></p>


I'd be grateful if you could look at my page and let me know what I'm doing wrong. It works perfectly on other devices but not on an Android phone in Chrome:
https://royalalfredmarina.com/community-classifieds-archives

I am attaching a screenshot from the phone.

Thank you.
more than a month ago
·
#109985
Does your phone open popups on the MediaBox site? - https://www.joomlacontenteditor.net/products/jce-mediabox

Just because you're not paranoid doesn't mean everybody isn't out to get you.

more than a month ago
·
#109988
@Dimps1 The popup on your site opens without problem on my Anroid 12 phone with Chrome
more than a month ago
·
#109991
Accepted Answer
Hi Ryan & Hardys,

Thank you both for your replies. I have now tested the popups on Android phones using Chrome, Edge, Firefox and Opera. They work in every single browser except in Chrome on one of the phones tested - mine, unfortunately. So it seems that the issue is with one particular phone. Thank you both so much for your help with this issue and I am sorry to have wasted your time.
Dimps1 selected the reply #109991 as the answer for this post — 8 months ago
more than a month ago
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#110464
Hi,

I have the same problem on Android with Chrome. Some times it works but most of the time it hangs with the turning circle !

Any ideas ?

Thanks
more than a month ago
·
#110465
Cormoran - Ar you able to play the examples on the MediaBox page? - https://www.joomlacontenteditor.net/products/jce-mediabox

Just because you're not paranoid doesn't mean everybody isn't out to get you.

more than a month ago
·
#110466
Yes, and everything is OK !

Thanks
more than a month ago
·
#110471
Cormoran - Please post a link to an example on your site that is not working.

Just because you're not paranoid doesn't mean everybody isn't out to get you.

2 weeks ago
·
#111805
You have to give each image target="_blank". This solved the issue on my website.
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