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#110360 Upload failed: Exif data could not be removed from this image.

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Latest post by owl on Monday, 21 February 2022 19:51 GMT

Thursday, 17 February 2022 13:29 GMT

Django29
Hello.
In Profiles/Editor parameters/File system", Ijust enabled "Remove image EXIF data".
Now, when I upload any image from the Image manager extended, I get this message in red:
"Upload failed: Exif data could not be removed from this image."
And no upload.

What happens ?

Thursday, 17 February 2022 16:59 GMT

Ryan
Does your server have PHP GD2 or PHP IMagick installed?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 17 February 2022 17:10 GMT

Django29
No idea, but I have not this problem on another site on the same server (IONOS).

Friday, 18 February 2022 10:37 GMT

Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Friday, 18 February 2022 15:37 GMT

Ryan
I have fixed this on your site with an install of JCE Pro 2.9.21 Beta - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Friday, 18 February 2022 16:28 GMT

Django29
Thanks a lot. Why do we need the beta version to solve this problem ?

Friday, 18 February 2022 16:32 GMT

Ryan
The beta includes a fix to address the issue.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Monday, 21 February 2022 19:44 GMT

owl
I have the same problem, but when I try to download the Beta version, your web site is prompting me to buy another subscription.
Edited by owl on 2022-02-21 19:52 GMT

Monday, 21 February 2022 19:51 GMT

owl
Okay, I was able to download it after re-logging in. After installing the Beta version, the problem was fixed.

I bet a lot of people are having this problem. Is it because of the most recent Joomla Update?
Edited by owl on 2022-02-21 19:51 GMT