I am able to save long articles with many images using the super user account but can not save them using the Manager level account. They hang and eventually fail. Tried to increase Upload file size (KB) in editor parameters and plugin parameters but without any success.
You need to be logged in to post in the forum - Log In
An active JCE Pro Subscription is required to post in the forum - Buy a Subscription
Support is currently Offline
Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)
09:00 - 17:00 Europe/London (BST)
Please create a new Ticket and we will get back to you as soon as we can.
#110621 Failing to save an article with many images when using a Manager Level Account
Posted in ‘Editor’
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by mubmart74R on Wednesday, 23 March 2022 13:59 GMT
Tuesday, 22 March 2022 13:16 GMT
mubmart74R
Tuesday, 22 March 2022 14:57 GMT
Ryan
I suspect this is caused by some pre-save processing by the Joomla core based on the usergroup level.
In the Joomla Global Configuration, in the Text Filters tab, is any filtering assigned to the Manager usergroup?
In the Joomla Global Configuration, in the Text Filters tab, is any filtering assigned to the Manager usergroup?
Ryan Demmer
Lead Developer / CEO / CTO
Just because you're not paranoid doesn't mean everybody isn't out to get you.
Wednesday, 23 March 2022 13:59 GMT
mubmart74R
Yeah, it work after changing the filter to none.
Please wait
Your post is being submitted…