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#110690 Can't export profile

Posted in ‘Editor’
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Latest post by Ryan on Wednesday, 30 March 2022 09:41 BST

Monday, 28 March 2022 18:44 BST

stimpy
I'm trying to copy a profile from my testserver to my live site. (both Joomla 4) When I click one the export button, a window opens which requests me to select a file to import. This is the same behavior as if I'm trying to import a profile.
I've checked on a Joomla 3 site. There all is well. The export downloads the profile as soon as I click op the export button.

All tested sites run JCE version 2.9.20.

Tuesday, 29 March 2022 09:42 BST

Ryan
I'm not seeing this is any of my tests. Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Tuesday, 29 March 2022 11:54 BST

stimpy
I've sent you a super admin account for login on our testsite.

Tuesday, 29 March 2022 12:12 BST

Ryan
[quotePost id="110701"]I've sent you a super admin account for login on our testsite.[/quotePost]

I am unable to access the site from the UK.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 30 March 2022 09:20 BST

Ryan
I'm not able to reproduce this on your site, tested in Firefox and Chrome on MacOS and Windows 11.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 30 March 2022 09:39 BST

stimpy
I didn't test it in a different browser. In Chrome it's fine, but the problem seems to be with Safari (15) on MacOS (Monterey)

Wednesday, 30 March 2022 09:41 BST

Ryan
Works fine for me in Safari 15.4 on MacOS Monterey. A dialog does open, but this is to select the location to save the profile to.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Edited by Ryan on 2022-03-30 09:42 BST