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#111302 Editor doesn't saves changes in Articles

Posted in ‘Editor’
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Latest post by Ryan on Thursday, 23 June 2022 12:55 BST

HeinzRiedener
After todays update the JCE Pro doesn't works anymore correct. It's not possible to save items!

Ryan
I'm not seeing this issue. Are you trying to save an article in the Joomla Article Manager? Please provide details of your issue.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Ryan
Please try JCE Pro 2.9.26 - https://www.joomlacontenteditor.net/downloads/editor/pro/latest

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

HeinzRiedener
After Update to 2.9.26 it's still the same situation:
it's not possible to edit content with JCE - see images

Regards
Heinz

Attachments

whiz
Dear Ryan, we can confirm. JCE 2.9.26 is not saving anything unless im logged in as a super user. I've switched back to 2.9.24 which is totally working.
In our case, we have created a new user group and granted ALL access rights. The user attributed to this group wants to edit an extra field (type = Editor). As mentioned, this was always working and it no longer works since the last automatic update to 2.9.26.

Ryan
JCE 2.9.26 is not saving anything unless im logged in as a super user. I've switched back to 2.9.24 which is totally working.
In our case, we have created a new user group and granted ALL access rights. The user attributed to this group wants to edit an extra field (type = Editor). As mentioned, this was always working and it no longer works since the last automatic update to 2.9.26.


Does this user use a different editor profile to the Super User?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

pe7er
I can reproduce this issue in Joomla 3.10.10 with JCE 2.9.26:
  • in AcyMailing after saving a newsletter, the page refreshes and the content is not saved.
  • after saving an article, the page refreshes and the article shows the previous content.

I tested it on 2 different websites and with Google Chrome and FireFox.

However when I switch to TinyMCE, I can save the article/newsletter.

Ryan
This appers to occur when the editor does not have any tabs, ie: you have not enabled the Code tab and/or Preview tab for the editor.

Can you confirm this?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

pe7er
Thank you for your fast answer!
TL;DR it seems related to using a Custom JCE Editor Profile

Because of your question, I noticed that the "HTML Source" button which was available in JCE 3.9.24, is missing in 3.9.26.
I did not reconfigure anything, I just updated JCE 3.9.24 > 3.9.26.

I checked somewhat more. When I use JCE's "Default" profile, the editor has a Editor/Code/Preview on the right. And then I am able to save the article text. The not-saving issue occurs when I use my own JCE Profile.

So it seems that from 3.9.24 to 3.9.26 some setting has been changed that you have to re-configure in your own Editor Profile.

Ryan
Please try JCE Pro 2.9.27 Beta - https://www.joomlacontenteditor.net/downloads/editor/pro/development

So it seems that from 3.9.24 to 3.9.26 some setting has been changed that you have to re-configure in your own Editor Profile.


The Toggle Editor button is now disabled by default, see - https://www.joomlacontenteditor.net/news/jce-pro-2-9-25-released

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.