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#111371 Update problem of JCE Pro

Posted in ‘Editor’
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Latest post by thefbione on Monday, 04 July 2022 12:12 BST

Friday, 01 July 2022 18:27 BST

thefbione
Hi,
I have a problem on a site, in Joomla 4, with JCE pro. I cant update by the admin automatic system.
That say there is a update key missing. If i click on the link, i have an error :

Joomla\Component\Installer\Administrator\Helper\InstallerHelper::getInstallationXML(): Argument #1 ($element) must be of type string, null given, called in /home/SITE/administrator/components/com_installer/src/Helper/InstallerHelper.php on line 192

If i check in the JCE config, the key is here.
If i update manually, it work, but same problem when new update.

Saturday, 02 July 2022 10:07 BST

Ryan
Please try this:

  1. Go the to JCE Control Panel, and click the Options button.
  2. Click the Update Options tab, and remove any value in the Update Key field.
  3. Click Save.
  4. Paste the Subscription Key in the Update Key field, and click Save and Close, then go back to the Updates list.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Saturday, 02 July 2022 11:52 BST

thefbione
Hello,
Thank you, but it dos not change the problem.

Saturday, 02 July 2022 16:29 BST

Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Saturday, 02 July 2022 19:50 BST

thefbione
OK, done just now.

Monday, 04 July 2022 11:55 BST

Ryan
If you go to Update Sites and click the Rebuild button, this appears to solve the issue.

I have set the Download Key on your site, but I have not done the update.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Monday, 04 July 2022 12:12 BST

thefbione
Hi,
OK, thank you. Update done.
I will check next time update.

Regards