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#111876 Error 500

Posted in ‘Editor’
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Latest post by 6pmarketing on Wednesday, 21 September 2022 16:46 BST

6pmarketing
Hello,

I have the following question:

After the update to Joomla! 3.10.11 When I am trying to access the Global Configuration or control panel of the component I received a 500 "currently unable to handle this request".

This is my information:
PHP 7.4
Joomla 3.10.11
JCE Editor 2.6.12

I will appreciate the guidance that you can give me with this issue.

Ryan
JCE Editor 2.6.12


You need to install the latest version of the editor - https://www.joomlacontenteditor.net/downloads/editor/pro/latest

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

6pmarketing
Perfect! Thank you!