You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#112568 copy and paste issue on editing

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by wghpgrp on Tuesday, 20 December 2022 11:53 GMT

wghpgrp
When I try to copy and pasting a few characters from note pad to first line of new page by JCE, the editing page moves down.
Normally the page not moves. I have difficulty to use for editing pages.
I think this is a bug on JCE. Please fix it asap.

Joomla 3.10.11
JCE pro 2.9.32

Ryan
The editor will scroll to the end of the pasted text, if the pasted text length is greater than the editor size. This is not a bug.

Please post a link to a video example of what you are experiencing.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

wghpgrp
I is very hard to explain precisely in words what is the problem. I think the video will show you how problem happens. Then I created the video with tool Bandicam.
I tried to attach it to the forum page but failed because 2 mb video is greater than the limit size.
Is there any other way to attach or send video file?

Ryan
Is there any other way to attach or send video file?


Can you post a link to it?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Ryan
Alternatively, are you able to create a short animated gif of the video?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

wghpgrp
I created the web page including video and description to show you what I am talking about the problem.

web page url : https://wwwt1.enopo.net/index.php?option=com_content&view=article&id=30695&Itemid=360

The base language is Japanese. Please ignore Japanese part and watch video and the description.

Ryan
Thank you for the video.

Does this happen in any content or just this article?

The article appears to have multiple nested div elements containing images, and I wonder whether this is the cause of the issue.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Ryan
Can you send me a login to the site to test that content? -> https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

wghpgrp
I send the login information according to the guide shown above.