You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#112722 black border added automatically

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by toonetcreation on Monday, 02 January 2023 12:50 GMT

toonetcreation
Hi,

I do not understand why a black border is added when I upload a PNG file here : https://www.screenpresso.com/fr/cloud/mHwFf/

How can I remove that?

Thanks
L.

Ryan
Is this a transparent png file? Has it been processed on upload? (resize etc.)

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

toonetcreation
Yes it is a transparent png.
But not resized during upload.

toonetcreation
hi,
happy new year for all your team.
any news about this topic?

Ryan
I'm not able to reproduce this issue. Does this happen with all png images or just the one in your original post?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

toonetcreation
seems to be only on 1 file.
no problem with others.
so forget this, I will change the file.
thanks
L.