You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Online

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

#112752 Update key doesn't register

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by Ryan on Wednesday, 04 January 2023 12:02 GMT

Trishpp
Trying to register the key (WF...) and each time I get a "forbidden message" see below. I have included the XML error message as well. I have uninstalled and reinstalled, same result.

I also tried to unblock Port 80, but that is above my paygrade.

Thank you in advance

Attachments

Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Ryan
I have updated the Susbcription Key on your site. You have the latest version of JCE Pro installed, so no updates are currently needed.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.