You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#112835 Inserting the intro image in the frontend no longer works.

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by GSO on Friday, 20 January 2023 15:06 GMT

GSO
Hello,
after updating to Joomla 4 (4.2.6), inserting the intro image in the frontend no longer works.
I click "Images and Links" > "Select" > [filename] > "Insert" and then nothing happens. The selection window remains open, but the intro image is not inserted.
Many thanks for your help!
JCE PRO 2.9.33

Ryan
Which template are you using?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

GSO
I'm using then Template "Schule" from https://www.joomlaplates.de/.

Ryan
Please send me a login -> https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

GSO
Hello Ryan,
Thank you for your reply. This is not my private website. I am not allowed to pass on the admin access data.
Kind regards


Ryan
If you follow the instructions for disabling the JCE File Browser for Intro Images etc. here - https://www.joomlacontenteditor.net/support/faq/editor/revert-to-using-the-joomla-media-manager-in-intro-image-etc-2 - are you able to open the Joomla Media Manager from the Images & Links tab?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

GSO
Yes, this works.
Thank you very much.