You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Online

Official support hours:
Monday To Friday
From 09:00 To 17:00 Europe/London (BST)
  Wednesday, 09 August 2023
  1 Replies
  587 Visits
Hi Support,

My client (Joomla User: Manager) cannot insert Youtube Videos with the JCE media manager. When using backend the video doesn't show anymore after saving. although it seems normal when inserting it with the media manager (before saving). In frontend there is the following error after saving: 403 Forbidden - Access to this resource on the server is denied!

The logs do not really help me. I attached them.

When logged in as Super User everything works 100%. Super User, Frontend user and backend manager use the same JCE profile.

Would you know what could be the reason behind this. Let me know what you need from me to investigate this issue, please!

Kind regards,
Sebastian
more than a month ago
·
#114380
The Youtube iframe code is probably being removed by the Joomla Text Filter when the article is saved.

See - https://www.joomlacontenteditor.net/support/faq/editor/iframe-removed-on-saving

Just because you're not paranoid doesn't mean everybody isn't out to get you.

  • Page :
  • 1
There are no replies made for this post yet.
Be one of the first to reply to this post!