You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#99426 JCE Pro + Image Manager Extended - No thumbnails are created

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by advanco on Tuesday, 16 April 2019 10:20 BST

advanco
Hi. We use JCE Pro with Image Manager Extended for many years.

A few days ago (we don't know which update affected it) we are not longer able to create a correct thumbnail when uploading a file with Image Manager Extended. No thumbnail is created. So we switched back to JCE Pro 2.7.6. Now a thumbnail is created in the thumbnail folder but without a prefix even we have set the prefix "thumb_" in Image Manager and Image Manager Extended. As everything worked fine until a few days ago we suppose that this is a bug.

Can you help us?

Regards

benny54
Same problem here. After installing the latest update today (2.7.10) Thumbnails are now created in the same folder as the main image although i did configured the thumnail folder.
Just tested with 2.7.11 beta 1: same issue :(

Ryan
Please try JCE Pro 2.7.11 Beta 2 - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

benny54
Hi Ryan, Many thanks fo your swift support. Beta 2 does the trick!

Regards, Benny.

advanco
Hi Ryan, the same here. It works :)

Thank you