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#116865 Responsify Key required

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Latest post by calogerogrifasi on Wednesday, 24 September 2025 09:12 BST

jsnet

Hi, I installed JCE Responsify and I'm asked for a Download Key. I tried the JCE Editor Pro key, but that didn't work.

Wf Responsify

https://cdn.joomlacontenteditor.net/updates/xml/plugins/plg_system_wf_responsify.xml

The Download Key is missing

How strange, just added the Editor Pro key and it saved. Job done.

Ryan

It should work. What happens when you enter it in and save?

FYI - the Download Key is used to access updates, not to enable use of the plugin.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

jsnet

The key worked this time, perhaps there was a communication lag.

Thanks

 

calogerogrifasi

Hi there

Same thing happens to me as well. I have the main key which is inserted correctly but it keeps nagging that the plugin can not be updated :-(

So I had to manually donwload the latest version and update manually... hmmm... bit strange

not sure  as why this happens as I do pay for this wonderfull tool

cheers,

Paco

Ryan

Have you set the key for the Responsify plugin itself in System -> Updates -> Update Sites?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

calogerogrifasi

Hi thre Ryan

when I open the plugin in options I don´t see System -> updates. So it must be me. Need another coffee maybe... The main component does have the correct key inserted but in the plugin itselfe

regards, 

Paco

 

Ryan

when I open the plugin in options I don´t see System -> updates.

You don't set it in the plugin options. All Download / Update Keys in Joomla are set in System -> Updates -> Update Sites.

See the instructions for setting the JCE Pro Subscription Key, which is a similar process for Responsify - https://www.joomlacontenteditor.net/support/faq/subscription/using-the-subscription-key#joomla4

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

calogerogrifasi

Thanks! did find it. It had a key. replaced it by my key. should work now. thanks, paco