You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#116969 Youtube video cannot be saved with article

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by ctx2011 on Wednesday, 27 November 2024 10:00 GMT

ctx2011

Hi, 

I have a site where the client has Publisher/Administrator access to the backend. We ran into a saving issue when inserting a Youtube video. The client is able to insert the video in an article, it appears properly, but when the article is saved the video disappears. I can do it with my Super User privileges, so it is probably some permission issue. 

Could you please help?

TIA
Krisztina

Ryan

I can do it with my Super User privileges, so it is probably some permission issue.

Yes, this is correct. The Joomla Text Filter will remove the iframe tag for any user group below Super User by default.

Please see "Configure Joomla! Article filters" here - https://www.joomlacontenteditor.net/support/faq/editor/iframe-removed-on-saving

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

ctx2011

Ah, thanx for the quick reply, problem solved :)