Facebook Instagram Mastadon Bluesky Github

You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#117003 Does JCE automatically resize images that are uploaded via a form field? And if so, how do I turn that off?

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by Ryan on Tuesday, 17 December 2024 10:48 GMT

Tuesday, 17 December 2024 02:47 GMT

Beachalog

I've got JCE on a website that generates drawings from form inputs using the Calcbuilder component.

 

I've got a form that allows users to upload an image that will be inserted on the form, but whenever you upload an image via the form, the system automatically resizes it.

 

The images are over 1000px when uploaded, but are all sized down to 320px when they are uploaded, and that makes them basically illegible on the frontend. I really need to fix it!

 

Since I am using JCE as my default editor, I want to make sure that it's not your component that does this, and if it IS, to find out how to undo it.

 

I have contacted the maker of the other component, but I want to check all possible options so I can get this figured out and fixed ASAP.

 

See screenshots for examples of the image in my downloads folder (over 1000px) and after being uploaded via the form (320px). This is DEFINITELY happening during the upload process.

Attachments

Exported image size.png
Screenshot 2024-12-16 at 19-29-36 JCE - File Browser - Draw A Fence - Administration.png

Tuesday, 17 December 2024 10:48 GMT

Ryan

I've got a form that allows users to upload an image that will be inserted on the form, but whenever you upload an image via the form, the system automatically resizes it.

Since I am using JCE as my default editor, I want to make sure that it's not your component that does this, and if it IS, to find out how to undo it.

This depends on the form the user is using to upload the image. Is is a Joomla Media field, or something specific to the component?

Please post a screenshot of this form.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.