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#117068 File Manager - You don't have permission to access this. Please contact a website administrator if this is incorrect.

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by tonys1210 on Wednesday, 29 January 2025 18:58 GMT

tonys1210

Hi Support,

I have a problem when trying to access the JCE File Manger in Joomla 5.2.2 I get the message above.

Also some description fields are greyed out when I try to add or edit them in the joomla backend, not sure if this is related or not

Any assistance would be greatly appreciated.

Joomla 5.2.2

PHP 8.2.26

MySQLi 8.0.34-cll-lve

JCE 2.9.82

Thanks,

Tony

Ryan

Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

tonys1210
I have sent credentials as requested.

Thank you for your assistance.

Kind regards,
Tony

Ryan

I have a problem when trying to access the JCE File Manger in Joomla 5.2.2 I get the message above.

Also some description fields are greyed out when I try to add or edit them in the joomla backend, not sure if this is related or not

You only have 1 acrive profile for the editor, which is assigned only to the front-end. The File Browser requires an active profile for the admin area, as does the editor in any other extension in the admin area, like DP Calendar.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

tonys1210

Simple fix then, When you know you know. I spent quite a while trying to figure this out.

Thank you Very Much for your assistance, greatly appreciated.

Kind regards,

Tony