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#117354 Popups no longer work

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Latest post by Crazyhorse50 on Monday, 22 September 2025 17:20 BST

Crazyhorse50

Updated to the latest version 2.9.93 before working on teh site site and now popups dont work.

I creat a thumbnail ,go throgth the dialog that offers to use the thumbnail with the image as a popup,. Save that and there is no thumbnail image displayed although the popup works... I can insert and image with no popup works fine but when I try to add a tumbmnail the thumbnail cant be found. 

an example -- https://gyup.pwcbus.com/index.php/who-we-are/test-article

 

Ryan

Please try JCE Pro 2.9.94 RC - https://www.joomlacontenteditor.net/downloads/editor/pro/development

You will need to create that popup again, or edit it and remove the first of the double "images" in the URL for the thumbnail, eg: images/images/thumbnails/foo.jpg

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Crazyhorse50

I did that a number of times with the same result. The example I gave was starting from scratch … if the path is wrong JCE must have done that.

  • Ok on the page I gave you -- https://gyup.pwcbus.com/index.php/who-we-are/test-article-- I deleted everything except the text on that page (checked the code editor to make sure).
  • Open Image Manager Extended
  • Select Image
  • Create a thumbnail (I have previously deleted the thumbnail)
  • In popups select the image and confirm use associated thumbnail for popup link.
  • And insert
  • No thumbnail showing.

Update JCE to 2.9.94 – RC5

  • Once again delete everything except the text and check in code that all is gone.
  • Open image manager extended
  • Select image & delete thumbnail
  • Recreate thumbnail
  • Select popup and select image
  • confirm use associated thumbnail for popup link.
  • Insert and the thumbnail shows in the editor
  • Go to webpage and it works as expected.

Thank you