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#117452 Package Update: There was an error installing an extension: com_jce.zip

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Latest post by NeilG on Thursday, 13 November 2025 17:49 GMT

marleyman

Hi, I'm having trouble updating JCE Editor 2.9.95 to 2.9.96

I am positive my license key is installed correctly.

Here's the error:

Installer: :Install: File does not exist [ROOT][TMP]/install_6915b900e3c41/packages/install_6915b90103f88/administrator/components/com_jce/LICENCE.txt
Component Update: Failed to copy administrator files.
Package Update: There was an error installing an extension: com_jce.zip
Before updating ensure that the update is compatible with your Joomla! installation.
You are strongly advised to make a backup of your site's files and database before you start updating.
danger
Error updating package.

 

Please advise and thank you!

NeilG

Hello,

thanks for posting the error ... same here...!

Regards

Oliver

Engholm

yep, I can confirm this issue on different hosts.

Ryan

Apologies I am fixing this now...

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

crimle

Ryan: download from your website is not possible. Error 4.

Ryan

Should be working now.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

marleyman

Ryan, I can confirm this has worked for me now on Joomla 5.4.0

Thank you!

NeilG

Works fine, thank you Ryan :)