Package Update: There was an error installing an extension: com

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#117452 Package Update: There was an error installing an extension: com_jce.zip

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Latest post by NeilG on Thursday, 13 November 2025 17:49 GMT

Thursday, 13 November 2025 10:57 GMT

marleyman

Hi, I'm having trouble updating JCE Editor 2.9.95 to 2.9.96

I am positive my license key is installed correctly.

Here's the error:

Installer: :Install: File does not exist [ROOT][TMP]/install_6915b900e3c41/packages/install_6915b90103f88/administrator/components/com_jce/LICENCE.txt
Component Update: Failed to copy administrator files.
Package Update: There was an error installing an extension: com_jce.zip
Before updating ensure that the update is compatible with your Joomla! installation.
You are strongly advised to make a backup of your site's files and database before you start updating.
danger
Error updating package.

Please advise and thank you!