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#117574 no icon in editor with Joomla! 3.10.12 and JCE 2.9.99

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by c3rb on Wednesday, 25 February 2026 10:40 GMT

Monday, 16 February 2026 08:01 GMT

c3rb

Hi there,
We dont-have the icon in editor's articles.
How can we retrieve them.
Charlotte - C3rb

Attachments

noiconinlatestjce.png

Monday, 16 February 2026 12:45 GMT

Ryan

The editor toolbar icons are font icons (not image files). They are loaded from a webfont file witth a .woff extension.

If the icons are not visible, it is usually because:

  • The .woff files are being blocked by the server
  • There is a MIME type issue for font files
  • A firewall or security extension is preventing the font from loading
  • The font file path is returning a 403 or 404 error

Please check the following:

  1. Open the browser (View -> Developer -> Developer Tools -> Network tab)
  2. Reload the page
  3. Look for any failed requests to .woff or .woff2 files
  4. If they are blocked, ensure your server allows font file types and that the correct MIME types are configured (for example font/woff2)

If you are using a security extension, CDN, or server-level file restrictions, make sure font files are allowed.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Edited by Ryan on 2026-02-16 14:01 GMT

Wednesday, 25 February 2026 08:58 GMT

c3rb

Thanks Ryan ! 

Wednesday, 25 February 2026 10:37 GMT

c3rb

Hello,

Actually, the problem only occurs in the front office, via the User Article Manager component, but it's the same with Shack Article Manager.
No problem in back office (/administrator)

In the Network tab of the console, the fonts are correctly displaying a 200 return code.

We have JCE 2.9.99,
Shack Article Manager Pro 2.0.6, and Joomla 3.10.20.

 

Edited by c3rb on 2026-02-25 10:37 GMT

Wednesday, 25 February 2026 10:39 GMT

Ryan

Actually, the problem only occurs in the front office, via the User Article Manager component, but it's the same with Shack Article Manager.

Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 25 February 2026 10:40 GMT

c3rb

Problem solved by switching JCE profiles.

Thanks