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#99543 JCE Pro issuee

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Latest post by nick983800 on Tuesday, 23 April 2019 03:00 BST

nick983800
I just installed JCE Pro new version into simulating environment for add website page connect, but the block pop up blank without any information, even when I want to insert a picture into the article, it failed.

I attached the system information of the simulating environment. Please help us to solve the issue.

With Best Regards ,
Nicholas Chen

Attachments

Ryan
In the Joomla Global Configuration, set Error Reporting to Development.

Are any errors now displayed in the popup?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

nick983800
Now it's ok. I think it's update issue. We upgrade our website to PHP7.1, and then everything been solved.

With Best Regards,
Nicholas Chen