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#108768 configuration page broken once the latest editor is installed

Posted in ‘Editor’
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Latest post by Ryan on Monday, 06 September 2021 13:14 BST

almothaqaf
as soon as i install the latest JCE, my configuration page and article editing page breaks and i it only works again once i disable the plugin

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Ryan
Which version of Joomla are you using?

Which version of PHP is your server running?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

almothaqaf
5.6.40-29+ubuntu16.04.1+deb.sury.org+1
joomla 3.6.5

Ryan
Please update to the latest version of Joomla. JCE Pro requires Joomla 3.9 or later - https://www.joomlacontenteditor.net/support/documentation/editor/requirements

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

almothaqaf
updating joomla effects my other settings, can you please tell me what version of jce i can use for my joomla and php ?

Ryan
JCE Pro 2.8.18 appears to work in Joomla 3.6.5 and PHP 5.6 - https://www.joomlacontenteditor.net/downloads/editor/pro/legacy/jce-pro-2818

Please note that we do not provide support for this and earlier versions.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

almothaqaf
then whats the point of we paid for the new one if we cant use it, can we get a refund plz

almothaqaf
i installed the version you suggested and having new issue , plz check the screenshot

Attachments

Ryan
[quotePost id="108777"]then whats the point of we paid for the new one if we cant use it, can we get a refund plz[/quotePost]

The latest version of JCE Pro is incompatible with your system due to JCE Pro requirements - https://www.joomlacontenteditor.net/support/documentation/editor/requirements

We cannot and do not support all Joomla versions that have ever been released.

i installed the version you suggested and having new issue , plz check the screenshot


This is working in my tests, please clear your browser cache.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.