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#107623 Screen slides down to product description in Hikashop because of JCE 2.9.5/6/7

Posted in ‘Editor’
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Latest post by Sailfin on Wednesday, 28 April 2021 13:35 BST

Sailfin
Hi,

This issue is related to an issue in Hikashop.

If we want to change some things in the variants most of the time the screen slides to the product description.
So before we can go to the variants we have to scroll up to see the tabs.

See video:

https://lumiga.nl/1/2021-04-27_11-44-17.mp4

After some investigations we found out this has to do with the JCE versions JCE Pro 2.9.5 and JCE Pro 2.9.6
We also tried the JCE Pro 2.9.7 Beta 2 but also thare the issue remains.

Hope you can fix this issue.

See also this Hikashop issue:
https://www.hikashop.com/forum/install-update/902465-screen-slides-down-to-product-description.html#332093

Kind regards,
Lumiga

Ryan
Please try JCE Pro 2.9.7 Beta 3 - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Sailfin
Thanks! 2.9.7 Beta 3 works fine now!