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Terms of Service


Widget Factory Limited ("we", "our", "us") is a software development company and the owner and provider of this website, software and support services (collectively known as our "Services").

These Terms of Service govern your use of our Services. By using our Services, you accept these Terms of Service in full. If you disagree with these Terms of Service or any part of these Terms of Service, you must not use our Services.

Content Licence

Content on this website, including without limitation text, images, audio material, video material and audio-visual material, is made available to you under a Creative Commons Attribution-ShareAlike 4.0 International Licence (CC By-SA 4.0), unless otherwise stated.

Software Licence

Software packages downloaded by you from this website, or provided to you as part of our Services, are subject to the terms of the licence included with the software package. This is generally the GNU General Public License, version 2 or a compatible licence. Please check the licence included with the software package. If one is not included or available, please see the link above, or contact us to receive a copy of the licence.

By using a software package provided by our Services, you agree to the terms of the licence included with the software package.

Access to Services

While access to some of our Services is free, access to some of our Services is restricted. We reserve the right to restrict access to any or all of our Services, at our discretion. These restricted Services may require a login or some other form of authentication ("Access Credentials") to access them.

Examples of some of our restricted Services include, but are not limited to:

  • Download of any version of the JCE Pro extension package
  • Access to updates of the JCE Pro extension package via the Joomla Update Manager or any other update mechanism or service
  • Download of plugins for JCE Core or JCE Pro
  • The ability to submit or post questions or responses in the Support Forum

Access to some of our restricted Services will be granted to you with the purchase and activation of a JCE Pro Subscription from our online reseller Paddle.com ("Paddle") via this website. Paddle is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

The exact nature and period of access of the restricted Services offered by the JCE Pro Subscription are set out in the JCE Pro Subscription product page and are subject to change at our discretion and without notice.

System Requirements

Some of our Services, including software downloaded by you or provided as part of our Services, may have specific system requirements to use them, for example:

Other system requirements may be listed in the description or documentation of the relevant Services and may be updated from time to time.

Please ensure that you are able to meet the listed requirements before using our Services.

Security of Access Credentials

If we provide you with Access Credentials to enable you to use our Services, you must ensure that those Access Credentials are kept confidential.

You must notify us in writing immediately if you become aware of any unauthorised use of your Access Credentials.

You are responsible for any activity accessing our Services arising out of any failure to keep your Access Credentials confidential and may be held liable for any losses arising out of such a failure.

You must not use any other person's Access Credentials to access our Services, unless you have that person's express permission to do so.

We may disable your access to our Services or revoke any Access Credentials provided to you at our sole discretion without notice or explanation.

Acceptable use

You must not use our Services in any manner that could damage, disable, overburden, or impair our Services or interfere with any other party's use and enjoyment of our Services. Prohibited activities include, but are not limited to, engaging in illegal or fraudulent activities, spreading malware (such as viruses, worms, Trojan horses), and conducting any form of harassment or defamation. By using our Services, you agree to respect the integrity of our platform and the rights of other users.

User generated content

In these Terms of Service, “Your User Content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website or while using our Services, for whatever purpose.

In submitting content to our website or using our Services, you grant us a non-exclusive, royalty-free license to use, reproduce, and distribute your content in connection with providing and promoting our Services. This license is limited to the purpose of operating, promoting, and improving our Services, and to develop new ones. We respect your rights and will not use your content beyond these purposes without your explicit consent.

You agree that your content will be lawful, respectful of community standards, and not infringe on the rights of others. It should not contain or promote illegal activities, hate speech, harassment, or content likely to be considered offensive or harmful. We are committed to maintaining a respectful and safe community and reserve the right to remove content that violates these principles or our Terms of Service.

If you encounter content on our platform that you believe is harmful, violates our community standards, or infringes on your rights or the rights of others, please contact us immediately using this contact form. We are committed to reviewing reports promptly and taking appropriate action to ensure the safety and integrity of our platform.

If you wish to request the removal of content you have submitted or have concerns about the removal of your access to the Services, please reach out to us using this contact form. We will provide you with information on the process and assist you in understanding the steps you can take.

Disclaimer of Warranties and Limitation of Liability

Our Services are provided on an 'as-is' and 'as available' basis without any warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This means that we do not guarantee that the Services will always be secure, error-free, or uninterrupted, nor do we guarantee the accuracy, reliability, or completeness of the information provided through our Services.

We understand that laws in some places may provide you with additional rights, and this disclaimer does not override those rights.

In no event will we, our partners, service providers, affiliates, or any of their respective directors, officers, employees, or agents be liable for any special, incidental, indirect, punitive, exemplary, or consequential damages, whether foreseeable or unforeseeable, arising out of or in connection with our Services. This limitation of liability applies to all claims, whether the claims are in contract, tort (including negligence), or otherwise, even if either party has been informed of the possibility of such damages.


By using our Services, you agree to protect us against any damages, losses, liabilities, claims, or expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) that arise from your use of our services in a manner that breaches these Terms of Service or any laws. This includes any actions you take that infringe on the rights of others or any content you post that leads to legal action against us.

Breaches of these Terms of Service

In the event of a breach of these Terms of Service, we reserve the right to take appropriate action to protect our community and services. This may include temporarily suspending your access to our Services, prohibiting future access to our Services, blocking access from your IP address, and, if necessary, legal action. We aim to ensure that any measures taken are proportionate and necessary to address the breach.

We are committed to providing a fair and transparent process. If your access to our Services is suspended or prohibited, you will have the opportunity to contact us for further information and, where appropriate, to appeal the decision. This ensures that our actions remain aligned with the principles of fairness, accountability, and respect for user rights.


We may revise these Terms of Service from time-to-time. Revised Terms of Service will apply to the use of our website from the date of the publication of the revised Terms of Service on our website. Please check this page regularly to ensure you are familiar with the current version.


We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these Terms of Service without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these Terms of Service.


If a provision of these Terms of Service is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Exclusion of third party rights

These Terms of Service are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these Terms of Service is not subject to the consent of any third party. 

Entire agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and us in relation to your use of our Services, and supersede all previous agreements in respect of your use of our Services.

Law and jurisdiction

These Terms of Service will be governed by and construed in accordance with English law, and any disputes relating to these terms of Service will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Our details

The full name of our company is Widget Factory Limited

We are registered in England & Wales under registration number 06841561

Our registered address is:

Widget Factory Limited
Sable International
5th Floor
18 St. Swithin's Lane

You can send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Our EU Legal Representative under the Digital Services Act (DSA) is DataRep.