You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Online

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

#108029 Styles dropdown does not drop down

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by joreader on Thursday, 10 June 2021 18:39 BST

Monday, 07 June 2021 19:46 BST

joreader
Cannot use drop down in Styles editor. Was working fine just a few days ago. All other editor options with arrows to drop down work fine. Just purchased and updated to JCE Pro but that did not help. Please advise how to proceed.

https://screenrec.com/share/FJCRZPKHO9

Thank you

Tuesday, 08 June 2021 09:47 BST

Ryan
Have you changed templates recently? Which template are you using?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Tuesday, 08 June 2021 14:16 BST

joreader
No, the template has not been touched. The site had no design changes made at all.
Below screenshot is from the template area.
https://screenrec.com/share/h7bQci3kjK

Thanks
Edited by joreader on 2021-06-08 14:18 BST

Tuesday, 08 June 2021 19:35 BST

Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Tuesday, 08 June 2021 19:43 BST

joreader
Sent.
Thank you

Thursday, 10 June 2021 10:26 BST

Ryan
In your site's configuration.php file, have you set a specific value for the $live_site variable?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 10 June 2021 15:26 BST

joreader
Yes, the web address is in there. I removed it and the issue is fixed.

Can you let me know in a nutshell why this variable causes issues?

Thank you for your help

Edited by joreader on 2021-06-10 15:58 BST

Thursday, 10 June 2021 16:29 BST

Ryan
The value you had set was not identical to the site url, it was missing the www, so the browser was rejecting processing of the stylesheet because it regarded it as from a different domain or sub-domain to the one loading it.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 10 June 2021 16:33 BST

joreader
I removed it completely. Is it necessary to have this field filled out? should I add it back with the www?

Thursday, 10 June 2021 16:35 BST

Ryan
[quotePost id="108065"]I removed it completely. Is it necessary to have this field filled out? should I add it back with the www?[/quotePost]

No it is not necessary to have this value set as far as I'm aware. Best to leave it blank. Any extension can get the proper current value from the Joomla API.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 10 June 2021 18:39 BST

joreader
Thanks very much Ryan. I really appreciate your time on this.