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#110028 Error report: Unhandled exception - Symfony\Component\ErrorHandler\Error\FatalError

Posted in ‘Editor’
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Latest post by 4creator on Wednesday, 26 January 2022 01:09 GMT

Tuesday, 18 January 2022 09:44 GMT

4creator
Hello, I am testing JCE Pro 2.9.18 on Joomla 4.0.5 now. I received an error message from the system like this: 
A PHP Exception occurred on your site. Here you can find the stack trace:

Exception Type: Symfony\Component\ErrorHandler\Error\FatalError
File: /home/XXX/mydomain.com/components/com_jce/editor/tiny_mce/plugins/preview/preview.php
Line: 89
Message: Compile Error: require_once(): Failed opening required '/home/XXX/mydomain.com/components/com_content/helpers/route.php' (include_path='.:/opt/cpanel/ea-php74/root/usr/share/pear')

#0 {main}
Should I respond to this error? Thanks

Tuesday, 18 January 2022 14:33 GMT

Ryan
Please try JCE Pro 2.9.19 Beta - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 19 January 2022 02:09 GMT

4creator
Thank you for providing the latest version.
After updating to 2.9.19, the Remove formatting button doesn't seem to work.

I will report again if I encounter any errors.
Edited by 4creator on 2022-01-19 02:40 GMT

Wednesday, 19 January 2022 06:08 GMT

4creator
Go to Editor Profiles > Editor Parameters > Advanced and click Select button on Startup Content > File. I faced an error like following: 
<strong>An error has occurred.</strong>
0 Invalid controller: name='mediafield', format=''

Wednesday, 19 January 2022 08:00 GMT

4creator
My backend language is usually Japanese.
If I access Editor Profiles > Plugin Parameters with the language set to Japanese, the right section will not be displayed properly. (If I set the language to English, this issue does not occur.)

Whenever I click on any menu in the left section, Format Select will always appear in the right section. Also, clicking on any of the menus under the Format Selection menu in the left section will always create only a Format Selection in the right section.

I downloaded a Japanese file from your site. Is this due to a language file?

Wednesday, 19 January 2022 16:33 GMT

Ryan
My backend language is usually Japanese.
If I access Editor Profiles > Plugin Parameters with the language set to Japanese, the right section will not be displayed properly. (If I set the language to English, this issue does not occur.)

Whenever I click on any menu in the left section, Format Select will always appear in the right section. Also, clicking on any of the menus under the Format Selection menu in the left section will always create only a Format Selection in the right section.

I downloaded a Japanese file from your site. Is this due to a language file?


There was an error in the language file that would result in malformed HTML in Editor Profiles. I have fixed this in the relevant language file. Please download and install again - https://www.joomlacontenteditor.net/downloads/languages/editor/ja-jp

After updating to 2.9.19, the Remove formatting button doesn't seem to work.


Please install JCE Pro 2.9.19 RC - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Go to Editor Profiles > Editor Parameters > Advanced and click Select button on Startup Content > File.

I faced an error like following:

An error has occurred.
0 Invalid controller: name='mediafield', format=''


Is this with JCE Pro 2.9.19?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Monday, 24 January 2022 00:31 GMT

4creator
Sorry for the late reply and confirmation.

There was an error in the language file that would result in malformed HTML in Editor Profiles. I have fixed this in the relevant language file. Please download and install again - https://www.joomlacontenteditor.net/downloads/languages/editor/ja-jp


I tried it with a file comparison tool. I couldn't find your fix. Perhaps you haven't reflected the modified file in the link.

Can you tell me the language string to fix?

I will be testing JCE Pro 2.9.19 RC2 today, by the way.
Edited by 4creator on 2022-01-24 00:33 GMT

Monday, 24 January 2022 01:07 GMT

4creator
The error I reported in this thread (#110037) also occurs in JCE Pro 2.9.19 RC2. This error does not improve when switching languages.

Monday, 24 January 2022 10:35 GMT

Ryan
The error I reported in this thread (#110037) also occurs in JCE Pro 2.9.19 RC2. This error does not improve when switching languages.


I am not able to reproduce this. Please send me a login - https://www.joomlacontenteditor.net/contact/site-login


I tried it with a file comparison tool. I couldn't find your fix. Perhaps you haven't reflected the modified file in the link.

Can you tell me the language string to fix?


It appears my fix was not sufficient. As I don't speak or write Japanese, fixing this issue is a very difficult task for me. I have notified the volunteer translator of the problem. - https://crowdin.com/project/jceeditor/ja

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Edited by Ryan on 2022-01-25 10:17 GMT

Tuesday, 25 January 2022 10:01 GMT

4creator
Your last comment is inconsistent with the comment below and is offensive.
There was an error in the language file that would result in malformed HTML in Editor Profiles. I have fixed this in the relevant language file. Please download and install again

Tuesday, 25 January 2022 10:15 GMT

Ryan
I apologise if I offended, I did not mean to.

There appear to be multiple errors in the Japansese language pack, and my fix was not sufficient to solve the issue. As the language pack is created and maintained by a volunteer, and as I do not read or speak Japanese myself, I am unable to find the cause of the issue, which may be related to the translation itself.

I have notified the volunteer translator, and hopefully they will be able to fix the problem.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Edited by Ryan on 2022-01-25 10:17 GMT

Tuesday, 25 January 2022 12:48 GMT

Ryan
I think I have found and fixed the error in the language pack. Please download and install the language pack again - https://www.joomlacontenteditor.net/downloads/languages/editor/ja-jp

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 26 January 2022 01:09 GMT

4creator
My language issue was solved. Thank you so much, Ryan and the volunteer translator!

The error I reported (#110037) is not important to me at this time so I will not pursue it. But keep in mind the fact that the error is occurring. If I find it due to my environment, I will report it.

---
The web browser I'm using, Safari, shows the following error:
Failed to load resource: the server responded with a status of 500 ()
https://www.-----------.com/administrator/index.php?option=com_jce&task=mediafield.display&fieldid=jform_config__editor__startup_content_url&mediatype=images&context=10517

Failed to load resource: the server responded with a status of 500 ()
https://www.-----------.com/media/vendor/metismenujs/js/metismenujs.min.js.map
Edited by 4creator on 2022-01-26 01:24 GMT