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#110867 Update Options fail in Joomla 4

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Latest post by Ryan on Friday, 29 April 2022 11:56 BST

Trishpp
When the update code is inserted, the page goes to an Apache error page. I have attached the two images illustrating the problem. i am using the latest version of Firefox, Windows 64 and the latest version of Joomla 4.


Attachments

Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Ryan
It looks like saving anything in the Options area will result in this 403 Forbidden error on your site. I have not been able to reproduce this anywhere else.

I should also point out that the Options section, although accessed from the JCE Control Panel, is actually part of the Joomla Configuration, and the saving routine is not controlled by JCE.

As a 403 error is being produced, this might be caused by a restriction on your site or server. Have you added any custom rules to the sites .htaccess file?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Trishpp
Thank you for your trouble and effort. I got it to work yesterday afternoon by using the global configuration page, instead of the Components page. I did have to log out and in again for it to show.

I will check the .htaccess file. This is the first production site I am doing on Joomla 4, and it's the first time I have had a problem, but I am still learning.

I see you are still logged in, can I log you out and delete the login name?

Ryan
[quotePost id="110922"]I see you are still logged in, can I log you out and delete the login name?[/quotePost]

Yes.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.