You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#110893 Modal Popup in frontend does not work in every template

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by patjun on Tuesday, 26 April 2022 07:51 BST

patjun
Since the last update I noticed that the modal popup on the article images doesn't work anymore. You get the error message: "The server IP address of index.php was not found." I could already find out that this is related to the template and which javascript this template uses for the modal popup. So it works with "protostar" but not with "Beez3". The URL from the broken modal popup link inserts the URL base (usually a slash) twice.

Ryan
Please try JCE Pro 2.9.23 RC - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

patjun
Hi Ryan,

i tried the JCE Pro 2.9.23 RC version. The modal popup is now working on both (Protostar, Beez3) Templates.

Thanks, for the quick fix.

Best
Patrick