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#111179 J4 JCE JCE Pro 2.9.23 - downlaod key missing

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Latest post by mbrando on Friday, 03 June 2022 19:06 BST

mbrando
I have a paid license. License key is in place. Joomla 4.14 says the key is missing. I click the button and get the following error.

An error has occurred.

0 Argument 1 passed to Joomla\Component\Installer\Administrator\Helper\InstallerHelper::getInstallationXML() must be of the type string, null given, called in /home/user/public_html/administrator/components/com_installer/src/Helper/InstallerHelper.php on line 192

Ryan
0 Argument 1 passed to Joomla\Component\Installer\Administrator\Helper\InstallerHelper::getInstallationXML() must be of the type string, null given, called in /home/user/public_html/administrator/components/com_installer/src/Helper/InstallerHelper.php on line 192


Not sure what this error is about, perhaps a Joomla bug. Please try this:

  1. Go the to JCE Control Panel, and click the Options button.
  2. Click the Update Options tab, and remove any value in the Update Key field.
  3. Click Save.
  4. Paste the Subscription Key in the Update Key field, and click Save and Close, then go back to the Updates list.


Any change?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

mbrando
Hello,

I had already manually updated, I have done what you said and we will see how this works on the next update.

Thanks,
Mike