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  Wednesday, 05 July 2023
  5 Replies
  348 Visits
I have JCE Pro installed in a clients Joomla site. It had the free version and upgraded to the Pro version at some point. However, now when I get a Joomla alert to update JCE it's for the free version and not the Pro version, and of course it can't update.

I have deleted all the JCE files and reinstalled the Pro version, cleared cache, etc. but still have this issue.

I could also simply delete the free plugins but it's not clear which ones are free — don't want to assume only the 2 Pro plugins are the ones to remain.

However, comparing it to another site the list of plugins are identical.

Anyone have thoughts?
more than a month ago
·
#114132
Accepted Answer
I have completed the update on your site.

Just because you're not paranoid doesn't mean everybody isn't out to get you.

more than a month ago
·
#114119
Go to Extensions -> Manage -> Update Sites and click on the Rebuild button.

Then go to Extensions -> Manage -> Update, click the Clear Cache button, then the Find Updates button.

Just because you're not paranoid doesn't mean everybody isn't out to get you.

more than a month ago
·
#114129
I tried this and it didn't fix the problem. The issue remians
more than a month ago
·
#114130

Just because you're not paranoid doesn't mean everybody isn't out to get you.

more than a month ago
·
#114131
I'm not seeting an issue here. The update definitely shows JCE Pro 2.9.38 is available (screenshot from your site)

https://cdn.joomlacontenteditor.net/tmp/114114-jce-and-jce-pro-files-installed.jpg

Just because you're not paranoid doesn't mean everybody isn't out to get you.

more than a month ago
·
#114132
Accepted Answer
I have completed the update on your site.

Just because you're not paranoid doesn't mean everybody isn't out to get you.

dagroupinc selected the reply #114132 as the answer for this post — 5 months ago
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