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#114928 Upload of Templates: better error message

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Latest post by hing on Monday, 16 October 2023 09:10 BST

hing
I tried to upload to "Templates" a small HTML-file with a few lines, but get an error like "Upload failed. Not possible."
I found out that the file was saved in ANSI-Code and not in UTF. Easy to fix, but maybe not easy to find.

maybe you can improve the error-message to give more details on the error if the error is recognized by the system?

Thanks and regards!

Ryan
Did the file contain UTF characters that may have become corrupted when saving as ANSII?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

hing
Strange ... - at the moment I cann't reproduce the problem again. I will watch it and report if it happens again.