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#114952 Error during update

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Latest post by Ryan on Wednesday, 18 October 2023 16:42 BST

roehner
In the past I often updated JCEpro without problems. But now I get an error message:
Warning
Install path does not exist.
Package Update: There was an error installing an extension: com_jce.zip
Before updating ensure that the update is compatible with your Joomla! installation.
You are strongly advised to make a backup of your site's files and database before you start updating.
Error
Error updating package.

Joomla 3.10.12
JCEpro 2.9.38 tying to update to 2.9.41 or 2.9.50 gives this error.

Attachments

Ryan
Please uninstall JCE Pro 2.9.38 and then install JCE Pro 2.9.51 - https://www.joomlacontenteditor.net/downloads/editor/pro/latest

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

roehner
I did what you suggested. But now I get these messages:

Warning
Copy failed: [ROOT][TMP]/install_652ff1dccfcef/packages/install_652ff1dfc6383/jce.xml to [ROOT]/plugins/installer/jce/jce.xml
JInstaller: :Install: Failed to copy file [ROOT][TMP]/install_652ff1dccfcef/packages/install_652ff1dfc6383/jce.xml to [ROOT]/plugins/installer/jce/jce.xml
Plugin Install: Could not copy setup file.
Package Install: There was an error installing an extension: plg_installer_jce.zip
Error
Error installing package

Ryan
It looks like you have permissions issues with the target folders.

Uninstall the editor package, then delete the following folders using your FTP client:

administrator/components/com_jce
components/com_jce
media/com_jce
plugins/content/jce
plugins/editors/jce
plugins/extension/jce
plugins/fields/mediajce
plugins/installer/jce
plugins/quickicon/jce
plugins/system/jce

Install JCE Pro 2.9.51 again.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

roehner
I deleted the first seven folders. The last three didn't exist.
After Installation of new JCEPro version I get this error message:

Warning
Copy failed: [ROOT][TMP]/install_652ffa411f386/packages/install_652ffa44496b7/jce.xml to [ROOT]/plugins/installer/jce/jce.xml
JInstaller: :Install: Failed to copy file [ROOT][TMP]/install_652ffa411f386/packages/install_652ffa44496b7/jce.xml to [ROOT]/plugins/installer/jce/jce.xml
Plugin Install: Could not copy setup file.
Package Install: There was an error installing an extension: plg_installer_jce.zip
Error
Error installing package

FTP show me, that these folders were freshly created:

administrator/components/com_jce
components/com_jce
media/com_jce
plugins/content/jce
plugins/editors/jce
plugins/extension/jce
plugins/fields/mediajce

but thes folders are missing:
plugins/installer/jce
plugins/quickicon/jce
plugins/system/jce

Ryan
You need to check that the permission on these folders is set correctly, which should be 0755 :

plugins/installer
plugins/quickicon
plugins/system

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.