I am trying to enable comments from guest users in Akeeba Engage.
I have created a JCE profile for Guest users and registered users. (screen shots attached)
Whilst the application works correctly in my superuser account, and also from a registered account, it fails when trying to react as a guest user. On a registered account it opens directly the JCE edit screen, after showing the earlier comments.

However, for a guest user, not logged in, I get a request for name and mail address (as expected, but no JCE window. (Screenshot attached)) Rather the window I see is an empty box instead of an editor, making it impossible to submit a new comment or reply .

Hopefully you can help solve this issue.

Thanks

Rik Nuytten

I did this, but have te same result. Cleared caches and validated locks, but no joy! See screen shot.

I activated the account JCESupport with sufficient privileges and password the full mail adres used to mail me the response.

Thanks for the quick reaction!

Weird! Where else could I Check a setting?

Iobserved something strange:

when I do a reorder , the profiles show in the wanted order, with the public user first. (screen shot two)
When I a do a clean restart, and ask for the profiles (no reordering asked) , the displayed order is different. (screen shot one)
could that be a pointer to solve the mystery?

Thanks