Hello
2-3 weeks ago, I ceased being able to save edits in JCE and in TinyMCE. I thought it might be resolved with new software as it came but that has not happened.
Today, my Siteground hosting Help found the below.
Can anyone make suggestions on my next steps from this information.
Thank you
Scott
Hello Scott,
Thank you for contacting our Help Desk!
I have carefully checked the case and during my tests, no errors were recorded in our Mod Security log file or any other error log file on our server.
However, I have noticed that the following error occurs in the browser console log right after I hit the "Save & Close" button:
index.php?option=com_content&view=article&layout=edit&id=461:164 Uncaught TypeError: Cannot read properties of null (reading 'isValid')
at Object.Joomla.submitbutton (index.php?option=com_content&view=article&layout=edit&id=461:164)
at HTMLButtonElement.onclick (index.php?option=com_content&view=article&layout=edit&id=461:830)
You can verify that with the following screenshot:
https://prnt.sc/1te9uz8
That issue is most probably caused by a conflict between some modules but currently, I am not able to detect which one might be problematic.
For your convenience, I have found an article where a similar problem was discussed and several solutions were provided:
https://forum.joomla.org/viewtopic.php?t=875171&start=30
According to the results, the problem is caused by your Joomla application itself. Those kinds of problems are outside the scope of our support and require the specialized intervention of a Joomla developer.
2-3 weeks ago, I ceased being able to save edits in JCE and in TinyMCE. I thought it might be resolved with new software as it came but that has not happened.
Today, my Siteground hosting Help found the below.
Can anyone make suggestions on my next steps from this information.
Thank you
Scott
Hello Scott,
Thank you for contacting our Help Desk!
I have carefully checked the case and during my tests, no errors were recorded in our Mod Security log file or any other error log file on our server.
However, I have noticed that the following error occurs in the browser console log right after I hit the "Save & Close" button:
index.php?option=com_content&view=article&layout=edit&id=461:164 Uncaught TypeError: Cannot read properties of null (reading 'isValid')
at Object.Joomla.submitbutton (index.php?option=com_content&view=article&layout=edit&id=461:164)
at HTMLButtonElement.onclick (index.php?option=com_content&view=article&layout=edit&id=461:830)
You can verify that with the following screenshot:
https://prnt.sc/1te9uz8
That issue is most probably caused by a conflict between some modules but currently, I am not able to detect which one might be problematic.
For your convenience, I have found an article where a similar problem was discussed and several solutions were provided:
https://forum.joomla.org/viewtopic.php?t=875171&start=30
According to the results, the problem is caused by your Joomla application itself. Those kinds of problems are outside the scope of our support and require the specialized intervention of a Joomla developer.