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#113589 cant add image using v2.9.36

Posted in ‘Editor’
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Latest post by stsweb on Tuesday, 23 May 2023 08:15 BST

infini
not sure if it's our joomla site that is already kind of buggy or the jce plugin. but we been having issues with adding images and links in articles since v2.9.31 and now also verified v2.9.36 as well yesterday. when we installed back v2.9.30, it works again.

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Ryan
Which version of Joomla do you have installed?

What type of image are you having issues with, jpg, png, gif?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

infini
we were using the latest joomla v4.2.9
and i believe it was a png.. do you want a login to take a look?

Ryan
Please send me a login -> https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

infini
thanks for looking into this or willingness to look into this, i think it's still unclear when this happens and when it doesnt. im just troubleshooting from my designers said.. and what im experiencing in transitioing sites from joomla 3 to 4, etc. so lot of moving parts, and just not sure whats going on, but i think at the moment, i cannot pinpoint the issues and from where. ill hit you back up when things get more clear.

thanks agin, keep up the good work!

Ryan
Please try JCE Pro 2.9.37 Beta - JCE Pro 2.9.37 Beta - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Clear your browser cache after install.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

stsweb
@Ryan I had the same problem (only with webp images). I confirm updating from JCE PRO 2.9.36 to JCE Pro 2.9.37 Beta fixes the problem.