Hello,
yesterday I updated the JCE Mediabox Plugin from the old version 1.29 to the newest version 2.0.11.
I'm using Joomla 3.9.10.
The problem is, that everytime I clear the browser cache, the images on the website are gone till I refresh the browser again.
On mobile phones the images are not show even on first load, till refreshing the page.
Can someone help me with that problem?
#100616 JCE Mediabox image views
Posted in ‘Mediabox’
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Latest post by Visioner on Monday, 02 September 2019 12:36 BST
Thursday, 25 July 2019 10:51 BST
Visioner
Thursday, 25 July 2019 11:44 BST
Ryan
I suspect this might have something to do with a "lazy loading" script you are running on the page (perhaps a feature of your template).
Please post a link to an example.
Ryan Demmer
Lead Developer / CEO / CTO
Just because you're not paranoid doesn't mean everybody isn't out to get you.
Thursday, 25 July 2019 12:44 BST
Visioner
Hi Ryan,
here's an example page:
https://piccolomondo-osterode.de/menue
Thursday, 25 July 2019 15:37 BST
Ryan
I can't find the exact cause of the issue, but I think it is probably due to some template script processing the images in some way, which is causing an issue with the Mediabox popup icon (the magnifying glass).
Please try disabling this in the MediaBox parameters - set Zoom / Popup icon to No.
Ryan Demmer
Lead Developer / CEO / CTO
Just because you're not paranoid doesn't mean everybody isn't out to get you.
Thursday, 25 July 2019 20:52 BST
Visioner
Thanks a lot for your support!!!
That solved the problem!
Monday, 02 September 2019 11:40 BST
Visioner
Hi Ryan,
the problem appears again on another website.
What I found out is, that everything works without problems, if I never have installed the old mediabox 1 before. But if I deinstall the old plugin and install the mediabox 2 it seems to cause the problem again. Can it be, that something stays in the database or somewhere else which causes the problem?
Monday, 02 September 2019 11:57 BST
Ryan
What I found out is, that everything works without problems, if I never have installed the old mediabox 1 before. But if I deinstall the old plugin and install the mediabox 2 it seems to cause the problem again. Can it be, that something stays in the database or somewhere else which causes the problem?Any issue here would most likely only be caused by your browser cache. Please clear your browser cache after upgrading to JCE MediaBox 2.
Ryan Demmer
Lead Developer / CEO / CTO
Just because you're not paranoid doesn't mean everybody isn't out to get you.
Monday, 02 September 2019 12:34 BST
Visioner
That does'n solve the problem. It is the problem! If I clear the cache the image dissapears, till I refresh the browser again. And that's in all browsers the same!
Monday, 02 September 2019 12:36 BST
Visioner
If I set the zoom icon to "no" it's working. But like I said, only if I had the mediabox 1 installed before.