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#113009 Problem displaying the default profile page

Posted in ‘Editor’
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Latest post by darcy on Thursday, 09 February 2023 15:01 GMT

Wednesday, 08 February 2023 13:01 GMT

darcy
Good afternoon,

I face a problem in Editor Profiles : here is the screen I get after clicking on the default profile
I use J4.2.7 and the 2.9.34 Beta 7 version of JCE PRO. I desintall and try the 2.9.33 version but the same problem occurs. Then I reinstall 2.9.34 B7.

Did someone know how to fix this page display problem ?

Bets regards,
Christophe

Attachments

JCE Default profile.jpg

Wednesday, 08 February 2023 16:24 GMT

Ryan
Does this happen with all the profiles?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 08 February 2023 16:50 GMT

darcy
Yes, in all the profiles ! I tried to change the PHP version (just in case) but nothing worked. I spent all my day on it.

Wednesday, 08 February 2023 17:05 GMT

Ryan
In the Joomla Global Configuration, if you set Error Reporting to Maximum, is a PHP error displayed?

Alternatively, are there any PHP erorrs recorded in your server log?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 08 February 2023 17:15 GMT

darcy
AT the very bottom of the page I found this error :


But there are others above (a lot of that are very similar) :


The server log, how can I reach it ?
Thks

Attachments

Other errors.jpg

Thursday, 09 February 2023 09:49 GMT

Ryan
I have not encountered this error or seen it reported by ant other users.

Please send me a login -> https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 09 February 2023 12:13 GMT

darcy
Hello Ryan,

Sent !

Thursday, 09 February 2023 14:58 GMT

Ryan
Googling this error points to a max open file limit on Linux servers - https://www.tecmint.com/increase-set-open-file-limits-in-linux

As I've said I have not encountered this error in all the many years I have been developing JCE, so I don't think it is that common, but you might need to speak to your hosting company about this, or whoever manages your server.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 09 February 2023 15:01 GMT

darcy
Perfect ! thanks for your intervention. I will contact hosting server support.